To Our Med Center Patients:
During this uncertain time, the team at Alford Facial Plastic Surgery remains committed to our exceptional level of patient care and safety. During this time, new precautionary measures have been placed at our offices which are located within the Houston Methodist Hospitals. While we understand these efforts may seem cumbersome at times, these screenings are necessary to ensure the health and safety of our patients, their family and our staff.
When scheduling an appointment:
When you call to schedule an appointment with our office, the staff will ask you a series of questions:
If you have traveled to any of the restricted travel countries
Have a fever
Have a fever AND experiencing upper respiratory symptoms such as coughing and shortness of breath.
If you are experiencing any of these symptoms, you will be asked to reschedule your appointments and seek care from your primary care physician or via virtual care visits.
Entry & Screening Locations:
Access to Houston Methodist at Texas Medical Center
1st Floor Walter Tower, Valet entrance: 5:30 a.m. – 8 p.m.
OPC 2nd Floor (Between garage and clinic elevators): 5:30 a.m. – 8 p.m.
2nd Floor Smith Tower (by security desk): 5:30 a.m. – 8 p.m.
1st Floor Scurlock Tower: 1: 5:30 a.m. – 8 p.m.
2nd Floor Scurlock Tower: 24 hours
Scurlock Tower crosswalk (to Dunn Tower): 24 hours
Patients coming for appointments and scheduled testing:
Patients coming to the hospital for appointments and scheduled testing will be asked a series of questions about symptoms, have their temperature taken and be asked to wear a wristband. If patients are asymptomatic, they will be cleared to go to their appointment. If they are not cleared, they will be masked and instructed to go home, monitor their symptoms and consider seeking medical attention through a virtual visit.
Any patient needing emergency care will be directed to the ER.
Visitation is limited to one visitor (over 18) per patient per day. These visitors must also be screened by answering questions, have temperatures checked and asked to wear a wristband.
Thank you for embracing these restrictions as a way we can protect everyone in our facilities and do our part to try to stop the spread of this disease. We appreciate all of you.
Virtual Care visits:
Whether you are experiencing COVID-19 symptoms or want to avoid spreading or catching germs, you can speak to a Virtual Urgent Care provider 24/7. The provider will be able to help you determine if testing is needed and advise you on where you should go. Please click here for more information on accessing Houston Methodist Virtual Care.