I found Dr. Alford through a referral. I had suffered a full collapse on the right side of my nose from a surgery that was overdone many, many years ago, over 20 years ago. He rebuilt the entire right side of my nose. I can breathe again out of the right side of my nose without the skin just collapsing in with every breath. You will feel like you are his only patient. I could contact him at any time if I needed to after the surgery. He's never too busy to make you feel like you're his only patient.